Last updated: November 2, 2026
Each item is prepared for you individually once you order, so we are unable to accept returns or exchanges for a wrong size ordered, a change of mind, or similar. Please check the measurements on the product page before ordering.
What We Do Cover — Our 30-Day Guarantee
We stand behind every piece we send out. If your order arrives with any of the following, we will replace or refund it at no cost to you:
- A flawed print (smudges, cracks, fading, incorrect colours)
- The wrong item (wrong design or wrong garment)
- Damage in transit
- A garment significantly different in size from the one ordered
To be eligible, contact us within 30 days of delivery with your order number and a clear photo showing the issue. We will arrange a free replacement or a full refund — your choice.
How to Submit a Claim
- Email wearablecompanyshopify@gmail.com with the subject line: Order #[your order number] — Issue
- Include a photo of the problem
- Include your order number and the item or items affected
We will respond within 1–2 business days and resolve your claim within 5 business days of receiving everything we need.
Cancellations
Orders move into preparation quickly, so cancellations are only possible within 2 hours of ordering. After that the item may already be underway. Email us immediately if you need to cancel.
What We Cannot Cover
- The wrong size ordered — please check the measurements carefully
- A change of mind once the order has been processed
- Slight colour variation between a screen and a printed garment, which is normal
Questions?
Email us at wearablecompanyshopify@gmail.com. We aim to respond within 1 business day.